Wednesday, October 21, 2009

Be Real!

If you read the last post and watched the Seth Godin video, you saw the importance of being remarkable in your branding strategy. But there's a caveat...you can be remarkable, but be perceived as fake, just as I would look at the community in the video that is building a giant lava lamp in their community. You may go to see it once, which I concede has some merit, but why would you ever go back?

We believe that an enduring brand has to be REAL and REMARKABLE.

The first component to being real is being true to yourself. Is your business or organization designed around your passion and purpose? If not, what would make you excited about getting out of bed to build it each day? In the Jim Collins book, Good to Great, one of the key characteristics of great companies (and it's backed by his team's research) is that the company is driven by a common sense of purpose and passion. It's critical for long-term branding success.

The second component to being real is being what you say you are to others, in other words, delivering on what your brand promises. Also in Good to Great, Collins outlines how great companies decide what they can be the best in the world at and then diligently stick to that focus, regardless of any seemingly good opportunities that may come their way, but are outside the scope of their purpose. These companies know who they are and that's what they communicate to their customers and stakeholders. They are known for walking the walk and their customers come to understand exactly what they can expect from that company.

Here's a video of Joseph Pine, co-author of The Experience Economy and Authenticity, discussing this subject in greater detail:



Are you perceived as Real and Remarkable? At ICON, our Brand Transformation Process can help you incorporate these elements into your branding strategy. Contact us to begin today!

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